The Snapguard professional services team consists of dedicated and helpful people with varied skill sets, including Software Design and Development – the latter to a standard recognised by industry in the highest regard through our accreditation as a Microsoft Gold Certified ISV (Independent Software Vendor).

Building on our in-house skills and experience, Snapguard uniquely provides the following services specifically for the range of SpectorSoft products, at competitive rates, delivered by SpectorSoft Certified Professionals:

• Remote Installation
• Report Customisation
• Dashboard Customisation
• Fully Managed Employee Monitoring & Reporting Service

We also offer a variety of Premium Maintenance options for SpectorSoft products, as detailed below:

Snapguard Premium Maintenance Options

Description	Premium Maintenance Basic	Premium Maintenance Plus	Premium Maintenance Gold
Telephone & Email Support
Unlimited Access to Knowledge Base
Product Updates
Version Upgrades
Dial-in Support
Custom Reports Written & Delivered		(1 included)	(unlimited)
Remote Software Installation
Remote Deployment of Software Updates
Remote Deployment of Version Upgrades
Investigation Support Incidents			(3 included)